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TECHNICAL BUSINESS ANALYST

Summary

At Zunzun Solutions, we are looking for a Senior Technical Business Analyst to bridge the gap between our innovative Product Teams and dynamic Agile Development teams. This role is pivotal in managing and translating requirements throughout the Product Delivery Life Cycle. You will play a key role in ensuring our products and business processes are perfectly aligned and efficiently executed.

Essential Duties & Responsibilities

The job duties listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned every duty.

Knowledge, Skills & Proficiencies

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill and/or ability required. 

  • Facilitate alignment and coordination between Product and Engineering teams.

  • Assist in backlog development, user story composition, and prioritization for the Product Team.

  • Support the Product Team in Roadmap and Milestone Planning.

  • Aid in Release Coordination and Communication between Product and Engineering teams.

  • Act as a liaison between the Product Team and Agile Development teams.

  • Collaborate with Scrum Masters for Continuous Team Improvement.

  • Analyze and report on risks associated with project or product delivery.

  • Focus on Value Delivery through collaboration with the Product Team.

  • Prepare weekly project health reports for Development Managers and IT executives.

  • Identify and document solutions for defects in proprietary applications.

  • Assist in Product rollouts and User Acceptance Testing (UAT) facilitation.

  • Create User Guide documentation for features developed by the Agile Development team.

  • Identify improvement opportunities within applications and processes.

  • Perform additional job-related duties as required.

Education & Experience

  • BA/BS degree or at least 5 years of experience as an Agile Business Analyst, or in a related position.

  • Experience with enterprise Financial/Accounting or Property Management applications is advantageous.

  • Strong organizational and communication skills.

  • Proven analytical and problem-solving abilities.

  • Availability for occasional evening or weekend work for code deployments and support.

  • Familiarity with the software development lifecycle.

  • Proficiency in Microsoft Suite (Word, Excel, PowerPoint, Azure DevOps).

  • Excellent project planning and time management skills.

  • Experience in writing requirements and acceptance criteria for enterprise software development teams.

  • Understanding of quality assurance methodologies and software design principles.

  • Experience in developing and executing test plans/scripts is preferred.

  • Familiarity with Agile frameworks (Scrum, Kanban, Continuous Integration) is preferred.

Company

We develop innovative and creative products and services that provide total communication and information solutions. Among a plethora of services, web design and development

Products

Fleet Management System

Online Food Ordering System For Restaurants

Call Center Software


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